Terms Of Service

Using EZ TRANS services means you agree to comply with the following terms.

Welcome to EZ TRANS – your trusted air freight partner. To ensure transparency and protect the rights of both parties, we set forth the following service terms:

1. Scope of Application

These terms apply to all customers using transportation, customs declaration, order processing, cargo tracking, and related services provided by EZ TRANS. 

2. Customer Responsibilities

  • Provide accurate, complete, and truthful information regarding goods and requested services.

  • Make payments on time according to the quoted price or agreed contract.

  • Comply with applicable laws and do not ship prohibited items.

3. EZ TRANS Responsibilities

  • Ensure service quality according to commitments on timing and procedures.

  • Protect customer and cargo information throughout the processing.

  • Proactively notify customers of any delays or changes affecting the schedule.

Customers are responsible for securing their own accounts and passwords.

4. Limitation of Liability

EZ TRANS is not liable for force majeure events such as natural disasters, wars, embargo policies, or carrier incidents beyond our control.

5. Changes to Terms

EZ TRANS reserves the right to adjust the terms of service as necessary. Updates will be publicly posted on the website and take effect immediately upon publication.

6. Liên hệ & hỗ trợ

If you have any questions about these terms, please contact our customer service at info@eztrans.vn or via hotline for assistance.

Continuing to use EZ TRANS services means you have read, understood, and agreed to the above terms.
Thank you for trusting EZ TRANS – Connecting skies, elevating supply chains.